Peak Trigger Privacy Policy

1. Introduction

This Privacy Policy describes how Peak Trigger (“we”, “us”, or “our”) collects, uses, and handles your information when you install and use our HubSpot Marketplace application (“Service”). Peak Trigger is a brand operating under CXT LTD, a company registered in the United Kingdom.

By connecting Peak Trigger to your HubSpot instance, you consent to the practices described in this policy.

2. Information We Collect

To provide our Service, we must process information from your HubSpot account. When you authorize the connection, you grant us permission to access and store copies of the following data:

• Contact Data: Contact names, email addresses, and timezones.
• Engagement Data: Records of email opens and clicks, including their timestamps.
• Campaign Data: Names of your HubSpot campaigns and marketing emails.

We hash all contact email addresses in our database for enhanced security.

3. How We Use Your Information

The data extracted from HubSpot is used exclusively to:

• Power the core functionality of the Peak Trigger application, including analysing contact engagement rates.
• Provide you with the insights and features of the Service.
• Monitor and secure our Service.

We do not sell your data or use it for any other purpose.

4. Data Storage and Security

The information we collect is securely stored on servers provided by Hetzner Online GmbH, located in Germany. By using our Service, you acknowledge and agree to the transfer and storage of this data outside of your HubSpot instance. We take reasonable measures to protect your information, including hashing sensitive data like email addresses.

5. Third-Party Services

We use Sentry for application error monitoring to help us diagnose and fix issues with the Service. Sentry does not receive any personal data from your HubSpot account.

6. Data Retention and Deletion

We retain your HubSpot data for as long as you use our Service. If you uninstall the Peak Trigger application from your HubSpot account, all associated data will be permanently deleted from our systems within 30 days.

7. Cookies

Our service uses essential cookies solely for session management and to maintain the core functionality of the application while you are logged in. We do not use cookies for tracking or advertising purposes.

8. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

To exercise any of these rights, please contact us. Since our data is a copy of your HubSpot data, we recommend managing your data primarily within your HubSpot account.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@peaktrigger.com

CXT LTD United Kingdom